Support for VidBlasterX depends on the licence you bought. The Home & Studio licences come with community support. A community has been established for your convenience on facebook. For direct email support by the developer support incidents are available for purchase. The advanced Broadcast licence comes both with community support and priority support. If you bought your licence directly from the developer CombiTech, priority support includes direct email support by the developer as well as priority with bug fixes and feature requests.


Questions related to your order or subscription can be mailed to support@fastspring.com.


Note: Emails to the support email address will only be processed if you purchased a Broadcast licence or support incident from CombiTech and your email address has been white-listed.